Policies
Shipping & returns
Where we ship
| Region | Option | Cost | Business days |
|---|---|---|---|
| United States | Standard shipping | Free | 5–9 |
| United States | Express shipping | $15 | 2–4 |
| European Union | Tracked shipping | 12 € | 7–14 |
| United Kingdom | Tracked shipping | £9.99 | 6–12 |
| Australia & New Zealand | Tracked shipping | $19 | 7–14 |
EU, UK, Australian and New Zealand prices include VAT/GST. US orders may have sales tax added at checkout. You’ll get a tracking link by email when your order ships.
The T-Box Lite S may ship directly from our supplier’s warehouse, so it can arrive separately from other items.
Returns
- 30 days to change your mind. Return unused items in their original packaging within 30 days of delivery for a refund of the item price.
- Didn’t work in your car? If the ATCBridge Kit doesn’t work with your car’s wired CarPlay after you’ve followed the guide, tell us within 30 days. We’ll help troubleshoot first, and if it still doesn’t work, we’ll take it back. Your report also goes on the compatibility list.
- Faulty or damaged? Email us a photo within 14 days of delivery and we’ll replace it at no cost.
- EU and UK customers also have a statutory 14-day right to withdraw. Nothing here limits your legal rights.
To start a return, email support@atcbridgekit.com with your order email. Please don’t send items back without contacting us first.